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How to solve the problem about “can not deliver to”?
We are professional Oneplacedirect seller,support to customized products according to your requirement.
We accept Alipay,West Union,TT.All major credit cards are accepted through secure payment processor ESCROW.
Payment must be made within 3 days of order.
If you can’t checkout immediately after auction close, please wait for a few minutes and retry payments must be completed
within 3 days.
World wide shipping. (Except some countries and APO/FPO)
Orders processed timely after the payment verification.
We only ship to confirmed order addresses. Your order address MUST MATCH your shipping address.
The images shown are not the actual item and are for your reference only.
Service transit time is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly
during the holiday season.
WeWill use Hongkong Post air or Post Air,there no tracking number,for that,please wait patiently.
If you have not receives your shipment within 2 month from payment, please , we will help you as soon as possible
with a reply.Our goal is customer satisfaction!
Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
You have 7 days to and 30 days to return it from the date it was received. If this item in your possession more than
7 dyas. It is considered used and we will not issue you a refund or replacement. There are no exceptions! Shipping cost is bear
by both seller and buyer half.
All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific
reason for the return, and you po#.
We will refund your full winning bid amount, upon receipt of the item in its original condition and packaging with all
components and accessories included, after both buyer and seller cancel the transaction from Oneplacedirect. Or, you may choose to
have a replacement.
We will bear all the shipping cost if the product(S) is(are) not as advertised.
12 month manufacturer’s limited warranty for defective items (excluding items damaged and/or misused after receipt). Accessories
come one year warranty.
Defective items must be reported and returned within the warranty period (and in the original packaging, if possible). You must
tell us what the defect is and give us your order number. We do not repair or replace items with an expired warranty.
You agree to all of the above-listed policies upon ordering on aliexpress!
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that
you immediately before you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
*Your feedback is important to us.
*If you are satisfied with our items and service, pls leave us 5 star feedback, thank you!
*Pls before you want to leave the negative feedback, we will deal your problems.
*Pls don’t give us any negative feedback because of the logistic problem, especially the Hong Kong Post.
